Refund and Return Policy

Our Return Policy

We want you to love your purchase from Audacious Grace. If you're not completely satisfied, we're here to help.

Returns

You have 15 days from the date of delivery to return most items for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Items marked as final sale
Opened beauty and skincare products (for hygiene reasons)
Gift cards

How to Initiate a Return

Email us at support@audaciousgrace.shop with your order number and reason for return.
We'll send you return instructions within 1–2 business days.
Ship the item back using a trackable shipping method.

Refunds

Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

If you'd like to exchange an item for a different size or color, please contact us at support@audaciousgrace.shop and we'll do our best to accommodate your request.

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We'll make it right with a replacement or full refund.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping charges are non-refundable.